requirements, but they all have similar payment needs. We
listen to your unique situation and use our adaptable,
single-source payment platform to provide solutions with real results
Chatham County, GA – Tax Commissioner
EXCELLENT CUSTOMER SERVICE
In 2018 after dealing with poor customer service from a large national company, we made the switch to Government Window for property and motor vehicle tax payments. Government Window has provided excellent customer service since the switch, so we highly recommend them
Cedartown, GA - CFO
SMOOTH AND QUICK TRANSITION
After months of deliberating about switching to Government Window, we are glad we made the move. Once we decided to go with them, it was a smooth and quick transition. Any issues that have come up since the move, the customer service staff have been responsive and usually the issue is handled within hours. We just wish we had gone with Government Window sooner!
MCDONOUGH, GA – COURT ADMINISTRATOR
SAVING MONEY AND TIME
Government Window has made the processing of credit and debit cards simple. We no longer have to engage in collecting and retaining fees to cover processing of these cards. Gone are the days of paying the processing bill at various rates for various cards. The automated functions available to our customers through the internet and GW’s IVR system have decreased the workload put on our limited staff.
TANGIPAHOA PARISH, LA – CFO
INCREASED REVENUE COLLECTIONS
In 2019, the Tangipahoa Sheriff’s Office made the switch to Government Window for property tax collections in all three of our stations. Since migrating to the Government Window platform, we have seen collections more than double. We highly recommend Government Window for your payment processing needs!
GAINESVILLE, GA – CFO
SINGLE PAYMENT PROVIDER
In 2017, we were looking to move away from the current way of transacting city business online to a simpler, and less expensive interaction. We had seven different companies helping us collect credit card transactions, which was difficult and costly to manage. Switching to Government Window as our single payment provider has made our revenue collection processes so much easier for our citizens and staff. Government Window has taken on and conquered every task we have given them, including various integrations with our back office systems and setting up a custom eStore to sell event tickets, business sponsorships, and special permits. We highly recommend them!
Albany, GA – CFO
SCALABLE FOR LARGE CITIES
We are in the process of adding another Department to GW. Our current software needed an upgrade and GW quickly assisted, while reducing the cost of the interface. We have added DMV and other departments and hope to add Utilities soon, so we can reconcile everything on the GW platform.
Osceola, FL – Court Staff
ENCOURAGE IMMEDIATE PAYMENTS FOR CITATIONS
Delayed payments is not only a cash flow issue, but causes staffing issues in our courts as well as our short staffed law enforcement. Text2Pay not only gives violators an easy way to pay from afar, but encourages early payments with increasing fees, which help us properly plan for court dates.
Sandy Springs, GA – Tax Commissioner
COLLECT PROPERTY TAXES THROUGHOUT THE YEAR
We are using GW’s ability to collect property taxes throughout the year on a monthly and quarterly basis, which has dramatically improved our cash flow.